Complete Meals advised its staff that the continuing outages and disruptions at its main distributor, United Pure Meals (UNFI), might take “a number of days to resolve.”
The Amazon-owned retail large advised workers in an inner communication, seen by TechCrunch, that UNFI was experiencing a “nationwide know-how system outage,” which UNFI has for its half described as a cybersecurity incident.
Complete Meals mentioned within the communication to workers that the cyberattack is affecting UNFI’s “capability to pick out and ship merchandise from their warehouses,” and that this can “affect our regular supply schedules and product availability.”
The missive to workers included directions to restrict communications with prospects. The “solely single authorized buyer speaking level” that Complete Meals staff can share with prospects, in keeping with the communication, is that the grocery large is having “short-term provide challenges.”
When reached by TechCrunch, Complete Meals spokesperson Nathan Cimbala mentioned: “We’re working to restock our cabinets as rapidly as potential and apologize for any inconvenience this may increasingly have induced for patrons.”
UNFI has not responded to TechCrunch’s request for touch upon Tuesday, nor given a timeline for its restoration. Complete Meals’ spokesperson didn’t say how the corporate reached its declare that the scenario might resolve in just a few days.
UNFI is without doubt one of the largest meals distributors in North America, supplying grocery items and contemporary produce to greater than 30,000 shops and supermarkets throughout the U.S. and Canada. The corporate disclosed the cyberattack on Monday in a submitting with federal regulators, and UNFI’s chief govt, Sandy Douglas, advised buyers Tuesday that the corporate took its complete community offline on Friday after detecting the intrusion.
The corporate additionally on Tuesday reported $8.1 billion in web gross sales within the quarter ended Might 3, 2025.
As we reported earlier Tuesday, TechCrunch has heard anecdotal studies of empty cabinets at some Complete Meals shops and different grocery shops reliant on UNFI.
A Complete Meals retailer visited by this reporter on Tuesday displayed notices in a number of aisles saying that the shop was experiencing an unspecified “short-term out of inventory concern” for some merchandise.
A lot of the downstream real-world affect on grocery shops and their prospects will not be seen till later this week.
Are you aware extra in regards to the cyberattack at UNFI? Are you a company buyer affected by the disruption? You’ll be able to securely contact this reporter through encrypted message at zackwhittaker.1337 on Sign.
