HP, together with different printer manufacturers, is notorious for issuing firmware updates that brick already-purchased printers which have tried to make use of third-party ink. In a brand new type of frustration, HP is now being accused of issuing a firmware replace that broke clients’ laser printers—despite the fact that the units are loaded with HP-brand toner.
The firmware replace in query is model 20250209, which HP issued on March 4 for its LaserJet MFP M232-M237 fashions. Per HP, the replace contains “safety updates,” a “regulatory requirement replace,” “basic enhancements and bug fixes,” and fixes for IPP In every single place. Trying again to older updates’ fixes and modifications, which the brand new replace contains, doesn’t reveal something out of the abnormal. The older updates point out issues like “mounted print high quality to make sure borders aren’t cropped for sure doc varieties,” and “improved firmware replace and cartridge rejection experiences.” However there’s no point out of modifications to how the printers use or learn toner.
Nevertheless, customers have been reporting sudden issues utilizing HP-brand toner of their M232–M237 collection printers since their units up to date to 20250209. Customers on HP’s assist discussion board say they see Error Code 11 and the {hardware}’s toner mild flashing when attempting to print. Some stated they’ve cleaned the contacts and reinstalled their toner however nonetheless cannot print.
“Insanely irritating as a result of it is my small enterprise printer and simply stopped figuring out of nowhere[,] and I even changed the tone[r,] which was a $60 expense,” a discussion board person wrote on March 8.
