Drapers - M&S tells customers some data taken in cyber-attack


He added that “there isn’t a proof to recommend that the data has been shared and it doesn’t embody useable card or fee particulars, or account passwords, so there isn’t a want for purchasers to take any motion”.

Clients are to be “prompted to reset their passwords” for “further peace of thoughts”. This may be accomplished in-store or on-line by way of their M&S account. The retailer has shared data with prospects on the best way to keep secure on-line. It additionally said that it’s persevering with to work carefully with main cyber safety specialists, “related authorities authorities” and regulation enforcement.

“Everybody at M&S is working around the clock to get issues again to regular for our prospects as rapidly as potential, and we’re very sorry for any inconvenience they’ve skilled,” he mentioned.

M&S shops stay open, nonetheless, on-line orders are nonetheless suspended.

“Thanks for buying with us and your continued assist,” Machin concluded, “we’re extremely grateful.”