Drapers - John Lewis launches UK-wide repairs


The providing spans style repairs, alterations, dry cleansing and purse restoration, in partnership with Johnsons.

Clients can drop off objects to be cleaned, repaired or altered at their native John Lewis department, the place Johnsons will gather, restore and return the product to the shop. Along with dry cleansing and purse restoration, the service additionally covers homeware objects corresponding to duvets, bedding, curtains and rug cleansing.

The retailer started trialling the service in July 2024. Trouser alterations and minor rip and seam repairs had been the preferred service throughout the trial.

Costs vary from £10.95, for “minor” rips and tears or becoming a brand new half-pocket to £99.95 for purse restoration. A damaged zip on a cushion cowl might be fastened for £28.50 whereas lengthening or shortening trousers, skirts and attire begins at £17.95.

Katie Papakonstantinou, director of providers and hospitality at John Lewis, stated: “John Lewis has at all times been dedicated to offering a superb retail expertise for purchasers, and restore provides one other dimension to that. The wonderful thing about restore is it really works for the previous and the brand new.

“Whether or not you want one thing tailor-made to suit you higher or wish to give your mum’s previous purse a brand new life, we’ve made it simple to revive treasured merchandise.”