Drapers - Selfridges loyalty scheme to reward time spent in-store


Selfridges launched its Unlocked loyalty scheme in July 2023, providing holders computerized free transport on orders over £150, in addition to first entry to Selfridges occasions, providers and product launches.

The loyalty scheme has greater than 1.3 million customers.

As a part of a brand new replace, Selfridges Unlocked will reward customers for buying at Selfridges’ London, Manchester and Birmingham malls, in addition to visiting its in-store eating places, cinema, skate park, magnificence providers and attending occasions such because the movie and ebook golf equipment and panel talks.

Customers will be capable to gather factors, or ‘keys’, by scanning a novel QR code at points-of-purchase and to check-in to all Selfridges places.

Those that gather 200 ‘keys’ will probably be rewarded with the title of ‘VSP’, which stands for ‘Very Selfridges Particular person’ and contains entry to Selfridges’ concierge service and entry to particular occasions, together with assembly trend designers stocked by or collaborating with the division retailer.